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Maintenance

Maintenance

Customer Service Portal

In today’s connected world, customer portals are becoming a requirement of doing business.  WD Matthews Machinery Company is proud to announce that they are providing this “self-service” to our service customers.  We think that this service will help our customers better understand and access the critical information that our technicians are trying to explain. What […]

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Maintenance

When to Replace an Industrial Pneumatic Tire

Use a Tread Depth Gauge Measure the Tread Depth in the Middle of the tread When that gets close to 0mm, Replace If you see cords or plies remove tires from service Check the pressure on a regular basis and ensure correct pressure is maintained Camso Recommends Replacing Industrial Pneumatic Tires when the tread pattern […]

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Maintenance

Forklift Inspections and Pre-Operation Checklists

Forklifts are a common sight in many industries. Whether used in warehouses, manufacturing plants, retail applications or elsewhere, forklifts are crucial tools in the daily operations and supply chains of most businesses. Because of this frequent level of use, many operators and nearby pedestrians can become complacent regarding safety protocols. This complacency can have many […]

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Maintenance

Maintenance Agreements

Equipment downtime is your operation’s worst enemy. Just like a car or house, a forklift requires maintenance and repairs after you purchase it. Taking a reactive approach to maintaining your forklifts can be accompanied by uncertainty and unexpected periods where forklifts are out of service. This can interrupt workflows that need to run smoothly for […]

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Maintenance

W.D. Matthews Warranty Support

Today’s material handling equipment is built for durability, and they’re designed to provide many years of efficient service. Typically, the warranty that comes with a forklift, manlift, floor scrubber or rough terrain equipment will give you worry free ownership. If you want extra protection for this valuable equipment, the extended warranties offered by a manufacturer […]

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Maintenance

Disinfecting Warehouse Areas

  There is nothing routine about going to work in spring 2020.  W.D. Matthews Machinery Company has been solving warehousing problems for customers for 80 years.   Suddenly we are thrust into R&D mode and can’t simply rely on decades of experience in our field.  We find ourselves assisting customers that are everywhere on the spectrum […]

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Maintenance

On Site Services Still Available from W.D. Matthews Machinery Co.

Amid the COVID-19 pandemic response, many state and local governments are issuing “stay at home” orders with exceptions only being made for “essential businesses.”  Pursuant to PPD 21, W.D. Matthews Machinery Co. is a critical infrastructure supplier to the healthcare, food and agricultural, energy, water, wastewater, transportation, logistics, public works, communication, other community based essential […]

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Maintenance

The Right Forklift Tires For Your Application

  Pneumatic vs. Cushion An often overlooked option many may not consider when investing in a new forklift are the tires. Pneumatic vs. Cushion. Which is the best? It’s not always about which is best, but which is best for your application. Tires are designed for specific applications. Pneumatic: There are two types of pneumatic […]

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Maintenance

Common Forklift Replacement Parts

  Like any piece of equipment that you operate, forklift parts will need replaced throughout the lifetime of your ownership. And parts replacement can get complicated, especially when specific procedures like periodic checks don’t occur or when cheap parts fail, causing downtime. While we advise that you always use Toyota Genuine Parts for replacement on […]

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Maintenance

Toyota Introduces NEW 360 Support

    Toyota Material Handling USA has recently introduced a new maintenance program to help with your smart investment of material handling equipment from Toyota. This great program is offered to help the consumer have stress free ownership in their busy warehouse or manufacturing facilities. Genuine Toyota Parts are now combined with worry free maintenance […]

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