Our Service Team

Our Team is committed to quality products, services, and unbeatable customer care.

Meet the Team

Serving Maine, New Hampshire, Eastern Vermont, Central Massachusetts and Northeastern Connecticut with three locations, W.D. Matthews Machinery Company is the industry’s leading full-service material handling and construction equipment dealership. Our family-owned and operated company has become the unsurpassed dealer of material handling equipment in New England.

James Chaousis

General Parts and Service Manager

I have been working at WDM since 2016 in several roles that include service, parts, and logistics.  My service experience started early when I was a CH-53D Sea Stallion mechanic and aircrewman in the US Marine Corps.  After six years of military service, I worked as industrial maintenance mechanic and supervisor for the next six years while I finished my college studies.  I spent ten years as an executive public manager for Maine municipal government.
When I am not at work I am with my wife and four daughters.  We love boating in Casco Bay and everything else Maine offers a young family.

Tag Bragdon

Shop Service Manager

I started at WD Matthews Machinery in February of 1988 as a Field Service Technician. I was a dedicated to doing PM Service and minor repairs in central and southern Maine.
In the spring of 1994, I changed positions at WDM and became a dispatcher for the Maine Field Service Technicians.
In 1996 I became Assistant Field Service Manager and covered the dispatch position for the Massachusetts Field Service. I held this position until 2019.
In 2019 I became Field Service Manager supervising 40 Technicians and 3 Dispatchers. I held this position until January 2022.
January 2022, I became Shop Service Manager and am still actively in that position.
Outside of work I have been happily married for 41 years to my Wife Barbara. We enjoy spending time at camp. Snowmobiling, riding our ATV’s and spoiling our two dogs.

Mark St. Gelais

Concord Shop Service Manager

I have been the Concord Shop Service Manager for WD Matthews Machinery since July 2019. Prior to coming to WD Matthews I was a road technician for 8 years before becoming an assistant service manager for 2 years for Taylor New England Equipment. Prior to that I was an automotive technician for 29 years at various repair shops.
In my free time you will find me and my wife floating in our boat, hiking, snowmobiling or just spending time with our 2 sons.

Roemi Magcalas

Forklift Shop Foreman

Prior to joining the WD Matthews family, I served in the US Navy for 12 years as an Aviation Support Equipment Technician on aircraft carriers and aviation naval bases. After my wife’s and my Naval career, we decided to start our civilian lives in Maine where my wife is from and went back to school at Central Maine Community College. I found the WD Matthews family in November of 2014 as an intern from CMCC. Offered a full time position after my graduation in May of 2015. Started off as a shop technician for electric forklifts. Became a Road Service Technician after 2 years. Worked my way up to becoming the forklift shop Foreman from May of 2021 to present.

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