30 Day Service Warranty

W.D. Matthews Machinery Company warrants that all services are performed in a substantial and workmanlike manner in accordance with standard industry practices. This limited warranty remains in effect for a period of thirty (30) days from the date theW.D. Matthews Machinery Company warrants that all services are performed in a substantial and workmanlike manner in accordance with accepted industry standards. This limited warranty is valid for thirty (30) days from the date the service is completed.
If a service does not meet this limited warranty during the 30-day warranty period, the customer’s sole and exclusive remedy, and the Company’s entire liability, is to do one of the following at its sole discretion and expense:
- Re-perform the non-conforming service.
- Refund the fees paid for the non-conforming service.
Warranty Conditions
This warranty applies only if the serviced equipment is operated and used according to the manufacturer’s specified operating procedures, guidelines, and limitations.
The warranty is void if the equipment is operated outside the manufacturer’s recommended procedures or operating limitations after the service has been completed.
Service Rates and Additional Charges
Unless otherwise negotiated in writing, all services will be billed at W.D. Matthews Machinery Company’s published rates.
Any customer-requested alteration, deviation, or additional work that results in extra labor, materials, or other costs is considered outside the original scope of work and will be billed as an additional charge.
Customer Responsibilities
Any delays caused by the customer are the customer’s responsibility unless a completion date has been guaranteed in writing by an authorized representative of W.D. Matthews Machinery Company.
