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Careers at W.D. Matthews

Please see below for our current job listings. If none are available and if you feel like you’re a great fit for our team, please either fill out the application or submit your resume and cover letter by clicking the button below.


Parts Counter Personnel

Concord, NH 03301

Job Summary

Job Summary Part counter personnel reports directly to the Parts manager, in our Auburn ME location and the local shop foreman, branch manager and is responsible for supporting our Concord NH location with every aspect of parts. The candidate needs to work well as team, but also independently at this branch location. The day to day functions of the position is to take calls and in-person requests for parts and pieces related to material handling equipment, aerial lifts, and construction equipment. The position requires the ability to research parts in online vendor systems and in-house computer systems. Creating purchase orders for those parts as well as receiving them into inventory, and ensure that they are shipped to the end user. Position also entails managing a stock inventory of parts and working closely with local technicians, and parts personnel in other branches of our company. Shipping and receiving parts in on a day to day basis. The position will require extensive use of MS Office and MS Navision. The ideal applicant will have a high level of computer abilities and be incredibly detail orientated to assure accurate ordering and shipment to meet the needs of our customers. The candidate will also work with representatives in other departments to answer questions about incoming shipments, backorders, and other issues related to parts.

Responsibilities and Duties

Primary Responsibilities

  • Computer skills – MS Navision to build in purchase orders, and invoice for parts
  • Customer service skills – Communication verbal and written as you will be speaking with customers, vendors, and others
  • Get familiar with Vendors online ordering systems, return policies
  • Organizations skills to place and track competed inventory reports, keep parts room neat, organized, and properly stocked
  • Track all backorder situations and missed shipments
  • Review and maintain all open purchase orders
  • Deliver –expedite the delivery of parts and equipment , track delivers when required
  • Other duties as assigned

Qualifications and Skills

Knowledge and Skill Requirements

  • High school diploma or equivalent required
  • Construction, automotive, heavy truck or industry related knowledge
  • Excellent communication and organization skills
  • Team player with the ability to problem solve and effectively manage time
  • Strong computer application skills
  • This position requires reaching, bending, standing, and walking on a frequent basis
  • Candidate must have the ability to lift up to 40 pounds


  • Medical including vision
  • 401k Matching Program
  • STD, LTD after 5 years
  • Life Insurance
  • 9 Paid Holidays

Salary: $15.00 to $17.00 /hour

W.D. Matthews Machinery Co is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.