Our Service Team

Our Team is committed to quality products, services, and unbeatable customer care.

Meet the Team

Serving Maine, New Hampshire, Eastern Vermont, Central Massachusetts and Northeastern Connecticut with three locations, W.D. Matthews Machinery Company is the industry’s leading full-service material handling and construction equipment dealership. Our family-owned and operated company has become the unsurpassed dealer of material handling equipment in New England.

James Chaousis

General Parts and Service Manager

I have been working at WDM since 2016 in several roles that include service, parts, and logistics. My service experience started early when I was a CH-53D Sea Stallion mechanic and aircrewman in the US Marine Corps. After six years of military service, I worked as industrial maintenance mechanic and supervisor for the next six years while I finished my college studies. I spent ten years as an executive public manager for Maine municipal government.

When I am not at work I am with my wife and four daughters. We love boating in Casco Bay and everything else Maine offers a young family.

Portrait of Tag Bragdon, a customer service team member at WD Matthews

Dan Klinge

Shop Service Manager

For the past five years, Dan Klinge has been part of the W.D. Matthews team, helping keep equipment running and customers working. After spending four years as a road technician serving Northern Maine, Dan stepped into his current role as Auburn Shop Manager. With Toyota Bronze-level and Clark certifications, Doosan training, ASE certifications, and a Maine state inspection license, Dan brings valuable hands-on experience and technical knowledge to the shop.

His goal is simple: deliver quality repairs efficiently, get equipment back to customers as quickly as possible, and keep costs reasonable.At W.D. Matthews, we’re proud to have experienced people like Dan helping us deliver dependable service to customers throughout New England.

Mark St. Gelais

Technical Support Manager

I have been e Concord Shop Service Manager for WD Matthews Machinery since July 2019. Prior to coming to WD Matthews I was a road technician for 8 years before becoming an assistant service manager for 2 years for Taylor New England Equipment. Prior to that I was an automotive technician for 29 years at various repair shops.
In my free time you will find me and my wife floating in our boat, hiking, snowmobiling or just spending time with our 2 sons.

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